Frequently Asked Questions
Everything you need to know about your OpTic Gaming gear.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Standard domestic shipping typically takes an additional 3-7 business days, while international shipping times vary by location.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that limited edition drop items may be final sale.
How do I know which size to order?
Each product page features a detailed size chart. Our lifestyle apparel generally follows a standard athletic fit; if you prefer a baggier 'pro-player' look, we recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs fees, duties, or taxes incurred during the import process.
How should I wash my OpTic jerseys and hoodies?
To preserve the quality of the prints and fabric, we recommend machine washing inside-out with cold water and hanging to dry. Avoid using bleach or ironing directly on graphics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and digital wallets like Apple Pay and Google Pay for a secure checkout experience.